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- What are the system requirements for D-Lab?
D-Lab is a flexible measurement and analysis software platform which allows synchronous recording and analysis of different types of data. Therefore the system requirements vary ... - What is the newest release of D-Lab
You can find informations about the newest release here. ... - What is the difference between Marker Bounded, Fixed and Manual AOIs?
Marker Bounded: This option is available when there are markers present in the scene (if you had placed markers in your setup). D-Lab3 can automatically ... - Why am I unable to use the "Record" button in Measure mode?
Please make sure that:- a subject is selected- at least one recording device is selected ... - Why is the calibration distance important?
The four points chosen for calibration determine the calibration distance. At this distance, the eye tracking data is most accurate. For objects that are significantly ... - What is the use of the Notes function?
With the help of the Notes function, notes or comments can be entered during recording. These notes are automatically timestamped. Advantage: there is no need ... - What happens when a subject moves out of range of the Wi-Fi signal with the tablet during recording (Wireless Professional)?
Once the subject leaves the Wi-Fi network or disconnects, the live visualization of gaze behavior on the computer stops. However, data will continue to be ... - Whom should I contact for support questions?
For support questions, please contact us by email at support@ergoneers.com. You will receive a CASE number in the reply. Please quote your CASE number in ... - Whom should I contact for product or pricing information?
For questions about any of our products, please contact sales@ergoneers.com or info@ergoneers.com. A qualified Ergoneers representative will contact you as soon as possible. ... - What types of data can be recorded with D-Lab3?
D-Lab3 can be used to record several data types includeing:- Eye-tracking (Head-Mounted or Remote or VR)- Video (USB, PAL, PTZ)- Audio - GPS- Physiological data- ... - What are possible applications of Dikablis?
The Dikablis Eye-Tracking System can be used for a huge variety of applications, for example:- Sports- HMI-Development and Testing- Design-Studies- Psychological Analysis- Marketing Studies- Behavioral ... - Which eye tracker(s) are supported by D-Lab3?
D-Lab3 supports the Dikablis head mounted eye trackers from Ergoneers: - Dikablis Essential - Dikablis ProfessionalAdditionally, the following Tobii remote eye trackers are supported:- Tobii ... - Which microphones are supported by D-Lab3?
Any microphone that is compatible with Windows can also be used in D-Lab3. ... - Why are some of my USB cameras not displaying videos in D-Lab?
It is possible that the USB bandwidth or computer performance is not sufficient to transfer all video streams. This may be related to the number ... - What is the resolution of the Scene Camera of the Dikablis Professional and Essential glasses?
The Dikablis Essential glasses scene camera have a resolution of 768x576 px. The Dikablis Professional glasses have a resolution of 1920x1080 px. ... - What do I need to prepare for remote assistance?
Remote assistance for troubleshooting and online training will be done using the TeamViewer software. The TeamViewer client can be downloaded at www.teamviewer.com. Once you have ... - What kind of data can D-Lab Stream out?
Any recorded input channel can also be streamed out. Please understand that this might need a powerful computer depending on the data you want to ... - What is the typical latency on the hub function of D-Lab?
It depends what kind of input channel is connected and how long the latency of the input sensor already is. But from being received at ... - Where can I get the newest release of D-Lab3?
You can get the newest D-Lab Release here. ... - Which Physio Sensors do you support?
We support all Physio Sensors from Becker Meditec. ... - Why does the scene cam background on my Dikablis Professional turn red while recording?
We have experienced this in very special light conditions. (typically indoors) If this is the case we can provide you with a special tool to ... - Why is my data not recorded even though it was visualized or displayed in D-Lab?
In D-Lab, it is possible to visualize and/or record individually. To record data from a device, please make sure that the checkbox next to it ... - What is the difference betweek D-Lab eye tracking head-mounted Essential and Professional?
In our D-Lab Eye-Tracking Head-Mounted software we differentiate between two different levels: “Essential” and “Professional”. The difference between those two levels is basically our patented ... - What is the ideal size for a marker?
The size of a marker depends on several factors such as the distance from the subject at which the marker will be placed, the type ... - What information do I need to send to Ergoneers to be able to replicate a software bug?
Manual export of a study If the built-in export function fails or you want to export the database without the video files, you can do ... - Where are the D-Lab recordings saved?
By default all data is stored in C:\Data. ... - What are the important considerations when connecting the Dikablis Professional glasses?
Please make sure that the camera must be connected to a USB 3 port and that a USB 3 cable must be used.Please only use ... - What are "Same Root" and "Different Root" in the Task Definition window?
Enabling “same root” causes an active task to be deactivated automatically if another task on the same level is started. Enabling “different root” causes all ... - What is the difference between a Study and Subject AOI?
Study AOIs will be applied to all subjects in the study. Whereas a subject AOI will only be applied to the current subject and all ... - What is the best position for the Markers?
In order to have the highest possible accuracy, it would be ideal to position the markers on the calibration plane of the eye-tracker.In addition the ... - What is the best position for the AOI definition?
In order to have the highest possible accuracy, it would be ideal to position the AOI on the same plane as the markers. In addition ... - What is the Study Explorer?
The Study Explorer can be used to manage your test subjects. Here you can create subjects and folders (for grouping e.g. by age, gender, etc.). ... - What is Task Dependent Recording?
Task Dependent Recording sets a condition that data is only recorded when there is an ongoing task. This reduces the overall size of the data, ... - When I try to start D-Lab, I get the message "One of the following licenses is required. CodeMeter 101718:5003000 No resource available. LastErrorCode = 200". How can I resolve this?
Please ensure that your D-Lab license dongle is plugged in to the computer. You can check if your license is detected by going to Start ... - What are flythroughs and how does D-Lab eliminate them?
A flythrough is a small ‘snapshot’ of a saccade (< 120 ms) that may be an artefact captured when the eye is moving from one ... - What are markers and how do they automate glance calculation in eye tracking?
Markers are visually distinguishable patterns (like QR codes) that may be placed in the environment in order to use D-Lab to automatically calculate glances to ... - What is D-Lab?
D-Lab is a flexible measurement and analysis software platform which allows synchronous recording and analysis of different types of data. ... - Why is my Dikablis Professional eye tracker not detected in the Recording Devices?
Please make sure that the USB cable from the Dikablis Glasses Connector Box is plugged into a USB 3.0 port. It is not compatible with ... - Where can I get markers?
You can find a PDF file with 16 different markers here. These may be printed in any size (depending on your application). It is recommended to ... - What is the D-Lab log?
The D-Lab log contains a history of actions performed by D-Lab as well as the user. It is very important for troubleshooting. If you encounter ... - Why does the laptop power supply have to be turned on during recording?
The laptop must be connected to the power supply during recording as it ensures optimal performance. If used on battery, the graphics chip slows down, ... - Why does D-Lab eye tracking require such a powerful computer?
D-Lab performs several functions in real time, such as pupil detection for both eyes, marker detection the scene camera image, visualization of the videos as ... - What is the hardware warranty period for the Dikablis glasses?
The Dikablis glasses come with a standard hardware warranty of one year from the date of purchase. ... - What are the different data sources supported by D-Lab?
D-Lab supports eye tracking, physiology, video, audio,and any data streams via TCP/IP or CAN Bus. In order to use one or more of these sources ... - What is the accuracy of the Eye-Tracking with the Essential and Professional Glasses?
With the Essential Glasses an accuracy of the glance direction up to 0.3°-0.5° can bereached. The Professional version increases the accuracy to 0.1°-0.3°. ... - What is the compensation principle for the eye rotation from eye camera
During calibration a perspective projection matrix is generated which overlays the 4 corners of the field and eye coordinates. As a result, any existing rotation ... - What is the video format for recording the eye tracking data (eye and field)?
The capture format for vrmagic is Bgra/Bgr32 (source is actually Gray for eye and YUV for field), the alpha channel is irelevant.The recording codec for ... - What is the video format for exporting the eye tracking videos and also the normal videos in the export functionality?
The codec is h264 and the format is mp4- h264 is used to reduce the file size without visible quality loss- mp4 is necessary for ... - What is the format for recording “normal” videos
mjpeg-avi is the default formatH264-mp4 for epiphanH264-mp4 is for onvif/axis ... - What is "Original" data in D-Lab Eye Tracking?
“Original” data essentially means raw data that was captured by real-time image processing. In addition to Left/Right X/Y coordinates, D-Lab also provides the combined coordinates ... - What is "Processed" data in D-Lab Eye Tracking?
“Processed” data contains any post-processing or improvements made to the original data. This includes automatic and manual pupil detection improvements, and adjustments to the calibration ... - Why does the data export contain different lines and timestamps for each eye, marker, etc?
The two eye cameras, although recording at the same frequency (60 Hz), capture images at slightly different timestamps. One analogy to understand this is cylinders ... - What are the 0s and 1s in the data export, which can be found for fixations, saccades and glances?
For fixations, saccades and glances in the exported text file, 0 stands for no fixation/saccade/glance and 1 indicates that there was a fixation/saccade/glance in that ... - What is the difference between D-Lab3 Data Stream Essential and Professional?
With Data Stream Essential, you can only have one TCP/IP connection to receive data from an external device (e.g. driving simulator). That means you can ... - What is the difference between D-Lab and D-Lab Mini? Which one(s) do I need?
D-Lab is a flexible measurement and analysis software platform which allows synchronous recording and analysis of different types of data. D-Lab Mini is a lighter version ... - We have recorded eye-tracking data with a participant wearing mascara, and D-Lab has wrongly identified her eyelashes as her pupil. How do we fix that without going frame-by-frame?
Run the automatic pupil detection by restricting the mask to a smaller space (in other words, try to mask out the eye lashes). Don’t check ... - What GPS Sensor is supported by D-Lab 3?
Currently the following GPS-Sensors are Supported by D-Lab 3 and tested by Ergoneers: - Columbus V-800 USB GPS-Receiver ... - What can I do if I get the error message “Internal Error: cannot find utCompiledCode record for this version of the uninstaller” when I try to uninstall or update D-Lab?
Please go to C:\programm and delet the directory D-Lab (or D-Lab Mini). Afterwards go to Programs and Features in the control panel and and unistall ...
