In the following, we are providing information about how personal data is collected when this website is used. Personal data means all data which can be related to you personally, i.e. for example name, address, email addresses, user behaviour.
1. Controller of data processing and contact
(a) The controller under Art. 4 para. 7 of the EU General Data Protection Regulation (EU-GDPR) is ERGONEERS, Wöhlerweg 9, 82538 Geretsried, represented by managing director Dr. Roland Spies, cf. our publication details.
(b) If you have any questions about data protection, you can contact our Data Protection Officer Robert Petzold at:
Data Protection Officer
2. Your rights when using the website
– the right under Art. 15 EU-GDPR to be provided with information about your data collected and stored with us when you access the website.
– the right under Art. 16 EU-GDPR to require your personal data stored with us to be corrected if incorrect or to be completed.
– the right under Art. 17 EU-GDPR to require the deletion of your personal data stored with us, unless processing is necessary to meet a legal requirement or to assert, exercise or defend legal claims.
– the right under Art. 7 para. 3 EU-GDPR to withdraw at any time your consent already given for data processing. This means that we are no longer allowed in future to continue the data processing based on this consent. The lawfulness of the processing undertaken on the basis of this consent until it was withdrawn by the data subject is not prejudiced thereby.
– the right under Art. 18 EU-GDPR to demand the restriction of processing. We will restrict processing of the data if the conditions of Art. 18 (1) of the GDPR are met
– the right under Art. 20 EU-GDPR to receive the personal data you provided to us in a structured, commonly used and machine-readable format and the right to transmit those data to another controller, provided the conditions are met.
– the right under Art. 77 EU-GDPR to complain to the appropriate data protection supervisory authority if you assume that your right to informational self-determination has been breached by the processing of the personal data collected when you visited our website. The Bavarian State Office for Data Protection Supervision (Bayerisches Landesamt für Datenschutzaufsicht) has responsibility for ERGONEERS.
– if your personal data is processed on the basis of justified interests under Art. 6 para. 1 sentence 1 lit. f EU-GDPR, you have the right under Art. 21 EU-GDPR to file an objection to the processing of your personal data, insofar as there are reasons for the same resulting from your particular situation or insofar as your objection relates to direct advertising. In the latter case, you have a general right to file an objection which will be implemented by us without any evidence of a particular situation.
3. Data security
We operate up-to-the-minute technical measures to ensure data security, in particular to protect your personal data from risks during data transmissions and from disclosure to third parties. These measures are adapted accordingly to comply with the current state of the art.
4. Processing of personal data
4.1 Collection of personal data when the website is used to obtain information
- During use of the website purely to obtain information, i.e. if you do not log in or register for use of the website or provide us with information in any other way, we do not collect any personal data, with the exception of the data which your browser supplies to enable you to visit the website. The legal basis is Art. 6 para. 1 sentence 1 lit. f EU-GDPR. This data is as follows:
– IP address
– date and time of enquiry
– time zone difference to Greenwich Mean Time (GMT)
– content of request (specific page)
– access status/HTTP status code
– data volume transmitted in each case
– website from which the request comes
– operating system and its interface
– language and version of browser software.
- During use of the website, cookies are also stored on your computer. Cookies are small text files which are stored on your hard disc and assigned to the browser you have used. Through them, the agent setting the cookie (i.e. us in this case) is provided with certain information. Cookies cannot implement any programmes or transmit viruses to your computer. They serve to make the internet offering generally more user-friendly and effective. The legal basis is Art. 6 para. 1 sentence 1 lit. f EU-GDPR.
You can configure your browser setting as you wish. However, please note that you may then possibly not be able to use all the functions of this website.
4.2 Collection and use of personal data when using the functions of our website
Together with use of our website purely to obtain information, we offer various services which you can use if interested. To do this, you are usually required to provide further personal data which we will employ to provide the appropriate service.
- Contact by e-Mail / contact form
For questions of any kind, we offer you the possibility to contact us via the contact form or e-mail address of the customer service indicated on the website. In this case, the personal data of the sender transmitted with the request will be saved.
The legal basis for the processing of these data, which are transmitted in the course of a request, is Art. 6 para. 1 sentence 1 lit. f EU-GDPR (legitimate interests of us as contoller). If the request is aimed at the conclusion of a contract, additional legal basis for the processing is Art. 6 para. 1 sentence 1 lit. b EU-GDPR (fulfillment of a contract).
Your details will be processed to answer your request. Personal data shall be deleted as soon as they are no longer necessary for the purpose of their collection. For personal data sent by e-mail or the contact form, this is the case when the respective conversation with the user has ended and there are no legal retention periods. The conversation also ends when it can be inferred from the circumstances that the facts in question have been conclusively clarified.
The user has the possibility to object to the data processing. The objection is to be addressed to the contact data mentioned under no. 1. In this case, all personal data stored in the course of establishing contact will be deleted.
- Subscription to newsletter
You can consent to subscription to our newsletter, with which we inform you about our current attractive offers. The legal basis is Art. 6 para. 1 sentence 1 lit. a EU-GDPR
For registration for our newsletter, we use the so-called double opt-in process. This means that, after you have supplied your email address, we send a confirmation email to the email address provided, in which we ask you to confirm that you wish to subscribe to the newsletter. If you do not confirm this, your registration will automatically be deleted. If you confirm that you wish to receive the newsletter, we will store your email address until you unsubscribe from the newsletter. This storage serves solely for the purpose of being able to send you the newsletter. In addition, upon registration and confirmation, we store your IP addresses and the times to prevent any misuse of your personal data.
The only compulsory information for subscription to the newsletter is your email address. All other information is voluntary and is used solely for personalisation of the newsletter. This data too is deleted in full when consent is withdrawn.
You can withdraw your consent to subscription to the newsletter at any time. You can undertake withdrawal by clicking on the link provided in every newsletter email, by sending an email to email@example.com or by sending a notification to the contact details provided under No. 1. The data you provide will not be disclosed to third parties.
Use of analysis tools
On this website, the controller has integrated analysis tools as listed below. The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. f) EU-GDPR. We want to ensure a needs-based design and the continuous optimization of our website.
– Google Analytics
(1) This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files which are stored on your computer and enable an analysis of your use of the website. The information provided by a cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event of activation of IP anonymization on this website, your IP address will, however, first be reduced by Google within member countries of the European Union or in other countries which are members of the European Economic Area treaty. Only in exceptional cases will your full IP address be transmitted to a Google server in the USA and reduced there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide other services to the website operator relating to website use and internet use.
(2) The IP address transmitted from your browser as part of Google Analytics will not be linked with other Google data.
(3) This website uses Google Analytics with the add-on “_anonymizeIp()”. As a result, IP addresses are subject to further processing in a reduced form and no direct relation to a person is possible
(4) You can prevent the storage of cookies with the relevant setting in your browser software; however, please note that you will then possibly not be able to use all the functions of this website in full. Please note that you must set the opt-out on all used devices to prevent detection by Google Analytics continuously.In addition, you can download and install the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en to prevent both the transmission to Google of the data obtained by the cookie and relating to your use of the website (incl. your IP address) and the processing of this data by Google.
(5) As an alternative to the browser plug-in or if you use a mobile end device, you can prevent the collection of data by clicking on the following link.
Click here to be excluded from the Google Analytics measurement.
In this way, an opt-out cookie is placed on your device. If you delete the cookies in the browser used, you must then click on the link again to prevent the collection of data by Google Analytics.
(6) We use Google Analytics to analyze and regularly improve the use of our website. With the statistics we can improve our offer and make it more interesting for you as a user. For the exceptional cases in which Personal Information is transferred to the US, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f EU-GDPR.
(7) Google Analytics is used in compliance with the requirements agreed with Google by the German data protection authorities. Information of the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, fax: +353 (1) 436 1001.
– Google AdWords
(1) We use Google AdWords to draw attention to our attractive offers with the help of advertising means (so-called Google AdWords) on external web pages. In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are.
(2) If you access our website through a Google ad, Google AdWords will save a cookie on your PC. These cookies usually lose their validity after 30 days and are not intended to identify you personally. This cookie will typically store information e.g. unique cookie ID, number of ad impressions per placement (Frequency), last impression (relevant to post-view conversions), and opt-out information (mark that the user does not want to be addressed again)
(3) These cookies allow Google to recognize your Internet browser. If a user visits certain pages of an advertiser’s website and the cookie stored on their computer has not yet expired, Google and the customer may discover that the user clicked on the ad and was redirected to that page. Each advertiser is assigned a different cookie. Cookies cannot be tracked through the websites of advertisers. We ourselves do not collect and process any personal data in the aforementioned advertising measures. We receive only statistical evaluations provided by Google. On the basis of these evaluations, we can identify which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material, in particular we cannot identify the users on the basis of this information.
(4) Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no control over the extent and the further use of the data, which are raised by the employment of this tool by Google and inform you therefore according to our knowledge level: By the incorporation of AdWords Google receives the information that you called the appropriate part of our Internet appearance or clicked an ad from us. If you are registered with a service provided by Google, Google may associate the visit with your account. Even if you are not registered with Google or have not logged in, there is a chance that the provider will find and store your IP address.
(5) You can prevent participation in this tracking process in several ways:
a) By setting your browser software accordingly. The suppression of third party cookies will prevent you from receiving any third party advertisements;
b) by disabling the cookies for conversion tracking by setting your browser to block cookies from the domain “www.googleadservices.com”, https://www.google.com/settings/ads, this setting will be deleted when you delete your cookies;
c) by deactivating the interest-based advertisements of the providers that are part of the “About Ads” self-regulation campaign via the link http://www.aboutads.info/choices, this setting will be deleted when you delete your cookies;
d) by permanent deactivation in your browsers Firefox, Internet Explorer or Google Chrome under the link http://www.google.com/settings/ads/plugin. We point out that in this case you may not be able to use all the features of this offer in full.
(6) The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. f EU-GDPR.
For more information about privacy at Google, see http://www.google.com/intl/en/policies/privacy and https://services.google.com/sitestats.html.
Alternatively, you can visit the Network Advertising Initiative (NAI) website at http://www.networkadvertising.org. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework.
– Data protection information on Facebook page
ERGONEERS uses the technical platform and services of Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Our presence on Facebook enables us to communicate better and more actively with our customers and prospects. The legal basis for this is Art. 6 para 1 lit. f. EU-GDPR
According to a ruling of the European Court of Justice of 05.06.2018, the operator of a Facebook page is jointly responsible with Facebook for the processing of personal data.
When you access our Facebook page, Facebook collects, among other items, your IP address and other information which exists on your PC in the form of cookies. This data is used to provide us, as the operator of the Facebook page, with statistical information about the uptake of the Facebook page. Facebook provides more detailed information on this subject at the following link: de-de.facebook.com/help/pages/insights. We have no influence on the generation and display of this information.
The data collected about you in this connection is processed by Facebook Ltd. and may possibly be transmitted to countries outside the European Union. In its data use policy, Facebook describes in a general way the data it receives and how it is used. In this policy, you will also find information about ways of contacting Facebook and placing advertising. The data use policy is available at the following link: http://de-de.facebook.com/about/privacy. You will find Facebook’s full data policy here:
Facebook does not clearly and finally state – so we do not know either – how it uses the data from visits to Facebook pages for its own purposes, to what extent activities on a Facebook page are allocated to individual users, how long Facebook stores this data and whether data resulting from a visit to a Facebook page is disclosed to third parties.
When you access a Facebook page, the IP address assigned to your end device is transmitted to Facebook. According to Facebook, this IP address is anonymised (for “German” IP addresses) and deleted after 90 days. In addition, Facebook saves information about the end devices of its users (e.g. by means of the function “login notification”); in this way Facebook may possibly be able to allocate IP addresses to individual users.
If you are currently logged in to Facebook as a user, there will be a cookie with your Facebook identifier on your end device. As a result, Facebook is able to track that you have visited this page and how you have used it. This also applies to all other Facebook pages. Via Facebook buttons integrated into websites, Facebook is able to register your visits to these website pages and allocate them to your Facebook profile. With the help of this data, you can be offered content or advertising oriented to you.
If you want to avoid the above, you should log out of Facebook or deactivate the function “stay logged in”, delete the cookies on your device and close and restart your browser. In this way, Facebook data through which you can be directly identified will be deleted. So you can then use our Facebook page without your Facebook identifier being revealed. If you access interactive functions on the page (likes, comments, sharing, messages, etc.), a Facebook log-in mask will appear. If you then log in, you will again be recognisable for Facebook as a certain user.
Information on how you can manage or delete existing information about yourself can be found on the following Facebook support pages:
Facebook has the primary responsibility for the processing of Insights data and for the exercise of the rights of the data subjects pursuant to the EU-GDPR. Please contact Facebook directly for information requests or other questions regarding your rights, such as the deletion of data, as only Facebook has full access to your user data. If we receive requests in this regard directly, we will forward them to Facebook.
ERGONEERS does not additionally collect and process any data resulting from your use of the company’s Facebook page.
5. Use of Google Tag ManagerGoogle Tag Manager
Google Tag Manager is used on the website, a service of Google Inc. (“Google”). This service enables website tags to be managed via an interface.The Tool Tag Manager itself (which implements the tags) is a cookie-free domain and does not gather any personal data. The tool enables the triggering of other tags which may, for their part, collect data. Google Tag Manager does not access this data. If deactivation has been carried out at domain or cookie level, this remains effective for all tracking tags which are implemented with Google Tag Manager.
6. External links
7. Obligation to provide data
No legal obligation to provide data applies. However, you cannot use some functions on our website without supplying personal data.
8. Automated decision in individual cases
No automated decision-making is used in processing your data.