Services
Via helping to find the right variation of system components, with its setup and showing the most efficient initial usage of the Hard- and Software-Bundling Dikablis + D-Lab - we support you with our Engineering Services.
Included free Engineering Services
Presentation of the Product:
We show the functionalities options and opportunities that D-Lab and Dikablis offer if requested on your premises.
Consultation:
We are happy to advise and help - which variations and combinations of D-Lab and Dikablis would be best suited for your requirements and needs.
Setup:
A specialist does the system setup up on your premises.
Training:
On the Day of Delivery you will get a comprehensive training on the Planning, Processing and Postprocessing of Gaze and Behavioural Studies.
Tutorials at Conferences:
We regularly give tutorials at Conferences, to which you are invited and entitled to attend.
Telephone Support:
Call our Hotline whenever you have questions.
Software Updates and new Releases:
In the initial first 12 months after purchase all further Software Updates and Releases are free.
Special Maintenance Contract
Choose our Special Maintenance Contract for Soft- and Hardware and you will get these useful extras:
- Always get the latest Software Updates and latest new Releases
- Annual System Check-Up (Performance Test and Refinement of Performance for the Recording System, Installation of Updates, Check and Maintenance of the Hardware)
- Get new Hardware Releases with a 30% Discount